Download link problem

[bluesbar]

Hi,

I have a link to download a file on my website thank you page, which is not live? I can copy and paste it into the browser and the download box appears immediately. I have followed the 'How to create a download' but would assume that the link would take you straight to the download.

How do I make that link live?

Many thanks
Steve

https://www.kellimae.com

[DarrenC]

Re: Download link problem

Can you give us a link to this page so we can test it for you?

[bluesbar]

Re: Download link problem

Can you give us a link to this page so we can test it for you?

the link is:

http://www.kellimae.com/thankyou_page.html

Many thanks DarrenC for your response

Cheers

Steve

[DarrenC]

Re: Download link problem

Yes you have typed the address of this file but you havn't linked it. Highlight it>right click>properties>type in url http://www.kellimae.com/101Motivation.pdf.zip

EDIT: It also works OK without the .zip extension

[bluesbar]

Re: Download link problem

Yes you have typed the address of this file but you havn't linked it. Highlight it>right click>properties>type in url http://www.kellimae.com/101Motivation.pdf.zip

EDIT: It also works OK without the .zip extension

Hi,

Thanks for your reply, but I am still having trouble. When I highlight the link and go to properties I get a text properties General tab and have typed those details into the Image box section? as this is the only option available to me?

Sorry for being thick but not very good at this type of thing at all.

Thanks
Steve

[DarrenC]

Re: Download link problem

Ok I've just tried this for you. Please follow the link below for instructions

Link Example

[bluesbar]

Re: Download link problem

Ok I've just tried this for you. Please follow the link below for instructions

Link Example

Fantastic..worked a treat.

Very grateful for your time & help

Many thanks

Steve

[bluesbar]

Re: Download link problem

Ok I've just tried this for you. Please follow the link below for instructions

Link Example

Have tried to using your example upload another item, the link is active on the web page but the page cannot be found??

I must be doing something wrong but have gone back over & over again and still cannot find the answer.

Help

Cheers
Steve

[DarrenC]

Re: Download link problem

Steve the only question I have is

Did you ftp the document or zip file?

[bluesbar]

Re: Download link problem

Steve the only question I have is

Did you ftp the document or zip file?

Hi when I go to ftp??? cannot understand it..sorry!

Perhaps if I go through what I have done and so you can spot the error, if that is Ok with you.
Open Control Panel >public_html > then upload file.
Back to home page/kellimae.com/public_html/images and rename file to book2.pdf
Back to Blue Voda…thank you page.
Click text and type in http://www.kellimae.com/book2.pdf and highlight> link
type in URL box http://www.kellimae.com/book2.pdf and click ok
Save page and then publish
Page cannot be found!!!
Sorry for being a pain,
Thanks
Steve

[DarrenC]

Re: Download link problem

We got this to work on your first one so have you done anything different??

My Instinct tells me that maybe your url is not matching the pdf.

the .pdf extension has to be exactly the same as the file name.

For eg if your document is saved book2.pdf then the url is http://www.kellimae.com/book2.pdf as you say. The bit in red has to be exactly the same.

''Back to home page/kellimae.com/public_html/images and rename file to book2.pdf'' Im not sure what you are doing here??

FTP - Its easier to upload documents using BlueVodas built in FTP

Open BV>Tools>FTP Manager>Connect
Same login credentials as for publishing. IP Address, User Name, Password

Once connected you will see your PC on the left and the Server on your right.

Find the .pdf on the left and drag it to the right. Make sure you drag it to where your other pages are.

And thats it upload done

[bluesbar]

Re: Download link problem

Hi DarrenC

Thanks have got it uploaded using the ftp and then your link which worked. Many thanks,
No doubt I will be back for more help, but thanks for your help & time.

Cheers

Steve