publishing information

[ezradavis72]

Says user password is incorrect? I have double checked the user name and password several times. I have even copied and pasted them in the box's. the only thing I can think of is that the IP address I was givin in the email I got is not listed? Why is that? I am very new at this and I can use some help.
my web sight is owencountybassmasters.com

[brackney]

Re: I can not publish

http://www.vodasupport.com/

usethe link above, then click on "contact vodahost support" and see if they can reset your passcode - no, your password would not be your IP address

- but before puting in a ticket, here is a little trouble shooting:
>> be sure you choose your correct server IP in the drop down menu
>> and maybe retry using the pass code they sent - making sure you don't leave any blank spaces otherwise I don't know what else to tell you. Hope this helps though =)

oh, you'll need your control pannel user name to fill out a support ticket...
it is in the welcome letter VH sent to you.