View Full Version : How to install Magento now?

06-19-2011, 03:16 PM
Hi everybody,
I have a strange problem to install Magento - during the installation process it says "Database connection error". I think it's depend on disabled InnoDB engine, BUT A few month ago I had installed Magento on my previous site! And everything was perfect. Now I have a new site, may be based in a new server, but what's the difference? Some servers has InnoDB enabled and some servers not???
And how to resolve this problem?
P.S. I have saved my public html folder from my old site in my computer.
Thank you in advance

06-20-2011, 06:46 AM
VodaHost has recently undergone system-wide server upgrades, to a new and more reliable server altogether. Magento, however, does not install to Add-On Domains well at all, as documented on the official Magento site. You may need to install your new Magento installation to a new hosting account .... you need to confirm with Support that your migrated account is properly configured and what parameters may apply.

Create a Support Ticket (http://www.vodasupport.com) to resolve this issue individually.