Login to serverfailed.

[jojopara]

Hello,

I think I have correctly set IMAP in TB.

IMAP Mail Server
Server Name: mail.my-site Port 993
Connection security: SSL/TLS
Authentication method: Normal password

TB configured it for me.

I get 'Login to server mail.mysite.com failed.'

Please help.

[VodaHost]

Re: Login to serverfailed.

Hi; Please make sure when you are creating your mail account
in TB that your username reads:

account@mysite.com

Of course, you should replace "account" and "mysite.com"
accordingly, where "account" is the name of the mail account
that you have created ... i.e. contact@mysite.com or
info@mysite.com

You may have to enter this configuration into TB manually as
you create the account. Also, this is the case for both
sending and receiving e-mail.

Hope this is of some help to you. :)

[jojopara]

Re: Login to serverfailed.

Thank you very much, Vodahost!

I would not have found it myself probably. The username must be with @mysite.com

Thanks again!