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View Full Version : i am trying to install Soholaunch but can't because of errors



Ryan
05-16-2006, 09:20 PM
i keep on getting this error message when ever i try and install Soholaunch


Only one instance of this script can be installed!
You need to remove the existing installation in order to re-install.

navaldesign
05-18-2006, 07:01 AM
Yes, that's correct, it means that you already have Soho installed on your account. Please note that Soho is single licence, so if you have it already installed on your account, even on another domain hosted on the same account, you can't have a second installation

Ryan
05-18-2006, 11:55 AM
so how do i un-install it because i deleted the database and all but it still giving me that error message

navaldesign
05-18-2006, 12:07 PM
You should have it unistalled directly from Fantastico. Now you might have problems. If you haven't got anything else in your site, i suggest that you submit a support ticket to ask for a COMPLETE RESET of your account, otherwise post back and we'll see what can be done.

Ryan
05-18-2006, 01:59 PM
i have got a froum and a gallery

navaldesign
05-18-2006, 06:36 PM
Ok, use my form (http://www.navaldesign.info/feedback13.html)to send me your loggin info and i'll see what i can do