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View Full Version : HELP! cant acces C-Panel + domain trouble!!!



Jedibry
07-12-2005, 03:53 PM
Hey, im pretty new here. Ive used other webhosting and I have used C-Panel before. I registered and account and a domain last night, this morning I got 2 emails about it, one having all the instructions for stuff like: FTP , email , etc..
It also had 2 links that lead to my cpanel but neither of them work! I know it says you might have to wait 24 before you could see your page but does that include c-panel?

I registered the domain regencylady.com, which I believed to be taken but when I was signing up for your services it never gave me an error message about that domain being taken? if you go to regencylady.com it will say under construction. but my email says my website regencylady.com is up and running, but I don't see how that can be if someone else has already registered it.

please help!!!!!

Jedibry
07-12-2005, 04:06 PM
ok so now i tried setting up my pop3 and smtp email with outlook express and everything seemed to be working but when i tried to send an email this came up


The connection to the server has failed. Account: 'mail.regencylady.com', Server: 'mail.regencylady.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Did I put in the wrong username and password when setting up my email account? im not sure which username and password in the email I should use, I think I used the cpanel login name+pass.

Sarah
07-12-2005, 04:11 PM
Hi, please open a support ticket.

http://www.support.vodahost.com/?_a=tickets&_m=submit