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Thread: Email Form Problem
      
   

  1. #1
    Join Date
    Jan 2018
    Posts
    27

    Default Email Form Problem

    Hi Vodahost
    My URL Is www.the-witchcraft-emporium.co.uk
    I have created a webpage for a friend of mine and wanted to add a email contact form. I tried to add the blue voda form maker to contruct a contact us form but nothing was working. So i decided to add a HTML email form. Now i can see the email form when i preview it on the default browser but when i publish the page the only thing that shows is the small link called "foxyform" which is the form brand. I tried to publish the page in php format but still no change.
    Here is the link to the new webpage https://www.the-witchcraft-emporium....to-mystic.html
    I hope there is a way i can get the form working.
    Regards

  2. #2
    Join Date
    Mar 2005
    Location
    Wilmington, Delaware USA
    Posts
    12,302

    Default Re: Email Form Problem

    Hi,

    Please provide a link to the installation instructions for the form you are using so we may look into this.

    VodaHost

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  3. #3
    Join Date
    Jan 2018
    Posts
    27

    Default Re: Email Form Problem

    Hi Sorry completely forgot to add the link here it is https://www.foxyform.com/index.php?step=2
    Thank you

  4. #4
    Join Date
    Mar 2005
    Location
    Wilmington, Delaware USA
    Posts
    12,302

    Default Re: Email Form Problem

    Hi,

    It is not allowing us to proceed, can you just enter the directions here, from what you are saying it seems like you need to upload a page as well that they give you, it works in preview because it is on your computer, but it does not work on the server as you have not uploaded it.

    VodaHost

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  5. #5
    Join Date
    Jan 2018
    Posts
    27

    Default Re: Email Form Problem

    Hi
    I cannot see anything about any uploading all it is is just HTML coding is there any other way i can add this email meganphc640******.com to the page i have constructed i tried with a built in form but i could not get it to show. I need to protect the young ladies email from spam bots etc...
    Any help would be very much appreciated
    Regards

  6. #6
    Join Date
    Mar 2005
    Location
    Wilmington, Delaware USA
    Posts
    12,302

    Default Re: Email Form Problem

    Hi,

    We need the installation steps in order to determine why it is not working, please provide the correct link to the instructions so we may assist you. This is not our product, we need the directions to know how to integrate it into an HTML page.

    VodaHost

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  7. #7
    Join Date
    Jan 2018
    Posts
    27

    Default Re: Email Form Problem

    Hi Vodahost
    I have s****ped the form and would like to use the forms in the bluevoda website builder. I am starting it soon and when completed i'll post the link here and see what you think.
    Regards

  8. #8
    Join Date
    Mar 2005
    Location
    Wilmington, Delaware USA
    Posts
    12,302

    Default Re: Email Form Problem

    Ok, we will wait for your update!

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

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  9. #9
    Join Date
    Jan 2018
    Posts
    27

    Default Re: Email Form Problem

    Hi Voda Host
    So i have copied and pasted the contact form from my own contact page. I removed my email address and added to hers. But i can see a gap at the top of the header page and it contains HTML coding only visible by left clicking and dragging to highlight it in blue.
    I think this is the form causing this. Here is the page as it is so far https://www.the-witchcraft-emporium....to-mystic.html
    Regards

  10. #10
    Join Date
    Mar 2005
    Location
    Wilmington, Delaware USA
    Posts
    12,302

    Default Re: Email Form Problem

    Hi,

    Right click on a blank area of the page, go to page properties then change the encoding to php for the page, save then publish again. Remember to update your links to take into account the page is now php. The code will no longer show.

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

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  11. #11
    Join Date
    Jan 2018
    Posts
    27

    Default Re: Email Form Problem

    Hi Vodahost
    With updating the links will i need to change the links from HTML to PHP?
    Regards

  12. #12
    Join Date
    Jan 2018
    Posts
    27

    Default Re: Email Form Problem

    Hi Vodahost
    I changed the setting to PHP and now have404

    Not Found

    The resource requested could not be found on this server!
    Will i need to do a support ticket
    Regards

  13. #13
    Join Date
    Mar 2005
    Location
    Wilmington, Delaware USA
    Posts
    12,302

    Default Re: Email Form Problem

    Yes, you need to update the hyperlinks as well. The page is loading fine for us:

    https://www.the-witchcraft-emporium....-to-mystic.php

    Did you fix the issue?

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

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