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Thread: Customers not taken to download page
      
   

  1. #1
    Join Date
    Mar 2006
    Posts
    43

    Default Customers not taken to download page

    For some reason my customers are not been taken to the download page after paying for my e-book.

    After setting up my paypal button it asks where you would like to direct them after payment, well I put the address for the download page there but nothing.

    I know it maybe a problem I will have to ring paypal about, as I have tried everything to no avail, just wondered if anyone had any idea what the problem maybe?

    Thanks Paul

  2. #2
    Join Date
    May 2006
    Posts
    3,422

    Default Re: Customers not taken to download page

    Go back and check the code, make sure you didnot skip quotes or >:

    <input type="hidden" name="return" value="http://www.yourdomain.com.uk/download.html">

  3. #3
    Join Date
    Jul 2006
    Posts
    36

    Default Re: Customers not taken to download page

    hello.
    I intend to use buy now buttons in my site, and I want that after the customer completed his purchase successfully, he will get via email automatically with the URL that give him the forms that he need to fill.
    I see in paypal that I have the option of Auto return of URL but it isnt help me because the customer in mistake can close the page and lose the instructions because of that I want that the information will arrive in email, so mayby someone here know, how can I do this?
    Thanks.
    Ilanit

  4. #4
    Join Date
    Oct 2005
    Location
    Italy
    Posts
    12,080

    Default Re: Customers not taken to download page

    Create a litlle form in your return page, with e "Send me the details" button. The visitor will just click on that and a smal php script will take care of the rest, sending the client an email with the links to the forms to download.
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  5. #5
    Join Date
    Jul 2006
    Posts
    36

    Default Re: Customers not taken to download page

    Hi navaldesign
    Thanks on your answer I also think about this solution but it seem to me not logical they dont have via email, I was sure that I miss here someting.
    I have one more question on this issue, maybe you can hlep me with this.
    I want to use the return URL on individual transactions for each button that I will do, in the paypal site they write something on html this is the sentene" to set return URL for a transaction, include the return variable in the HTML from:<INPUT TYPE="hidden" NAME="return" value="URLspecificTOTHISTransaction"> I need to create html from alon or the system of the buttons do this, and I need only to write my URL in the box.
    Thanks.
    Ilanit

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