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Thread: Hi my name is John please help
      
   

  1. #1
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    Default Hi my name is John please help

    Hi,
    I am new to voda forms so please excuse me as i am still learning which site to ask questions on and which to chit chat. However i do have a problem if anyone can help, i am trying to publish my first website page an i continue to get an error message when i publish it reads internet exception error 12003, could anybody help please.

    Thanks
    John bambach

  2. #2
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    Default Re: Hi my name is John please help

    Do you have a VodaHost account ?
    Navaldesign
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  3. #3
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    Default Re: Hi my name is John please help

    Yes i do have a voda account and i have updated to the new voda 8.0

  4. #4
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    Default Re: Hi my name is John please help

    Please make sure you are using....

    1) The correct username
    2) The correct password
    3) Selec ting the correct IP address fromt her list

    If all the above is OK>>>>Its most likely a firewall issue or antivirus issue, this means your firewall or antivirus is blocking you from publishing.

    What firewall and antivirus system do you have?

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  5. #5
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    Default Re: Hi my name is John please help

    I have checked the used name and password and the IP and they are correct, I use window fireall and i have added that to the exception, i use norton anti virus, however i couldn't work out how to add blue voda to norton for it to be accepted.

  6. #6
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    Default Re: Hi my name is John please help

    Have you given your voda permission within your windows firewall?

  7. #7
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    Default Re: Hi my name is John please help

    Yea i think so is that when you add it to exception in the firewall

  8. #8
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    Default Re: Hi my name is John please help

    On my windows xp this is how to do that:
    control panel.
    security center.
    windows firewall.
    exceptions.
    add program.
    bluevoda website builder
    then again add program
    blueftp
    click ok.
    and reboot!

  9. #9
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    Default Re: Hi my name is John please help

    Ok yea i think thats what i did but i will try again keep you posted

  10. #10
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    Default Re: Hi my name is John please help

    No that did not help i think i aready when through that, however someone did mention that norton virus may have something to do with it but i do not no how to add the blue voda to the norton system, but thanks for your help

  11. #11
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    Default Re: Hi my name is John please help

    disable norton and try to publish.

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  12. #12
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    Default Re: Hi my name is John please help

    If its found to be Norton.

    Heres a couple places that may help. I used to use norton but dont know how to configure it now...

    (you need to access this in IE5 or higher)
    AUTOFIX

    OR

    Norton Personal Firewall


    Im not sure if this will help or not.

  13. #13
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    Default Re: Hi my name is John please help

    Hi i have disabled norton and windows firewall but still get the same error message 12003 any other ideas

  14. #14
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    Default Re: Hi my name is John please help

    Does anybody have any other ideas as to why i keep getting the same error message when i try to publish my website error message is 12003 i have disable all the firewalls and virus protection please help.

  15. #15
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    Default Re: Hi my name is John please help

    Please provide your URL. Also, if you wish, use my form to send me your login info (IP address, username and password) and i will see if i can publish in your website.
    Navaldesign
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  16. #16
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    Default Re: Hi my name is John please help

    Hi Thanks, URL is exoticprincessjewellery.com IP address is 74.52.103.210
    user name: ???????? password ???????? thanks for your help

  17. #17
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    Default Re: Hi my name is John please help

    NEVER post your info here! I deleted it. I'll have a look now
    Navaldesign
    Logger Lite: Low Cost, Customizable, multifeatured Login script
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    Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!


  18. #18
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    Default Re: Hi my name is John please help

    I published a "Site Under Construction" index page on your site with no problem at all. However, you have purchased your domain from Aust Domains, but you have not pointed your nameservers to your VodaHost account, so your site cannot even show up. You need to enter your Aust Domains CP and change your nameservers to be ns17.vodahost.com and ns18.vodahost.com

    Then we can see the rest of your problem (which is, anyway, on your side) If you have disactivated Norton, it is almost certain that you now have a Windows Firewall problem: You need to either disactivate it, or add BlueVoda to your allowed programs, in order to be able to publish.

    However, you can try the following: in BV click on Tools, Options, then Publish, and raise the connection time to 240 or 360. Also click on View Log. See if there is some more information provided from the server in the Log, if yes, scroll down the window, and see the server response to your last attempt to publish. Post it here.
    Navaldesign
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    Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!


  19. #19
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    Default Re: Hi my name is John please help

    Thanks for you help i did get the aust domians but when i found out i need a blue voda to publish i changed them over, however i am not to computer literate how do i enter the aust domain number and change to ns17, vodhost.com and ns18 vodahost.com.

    Thanks

  20. #20
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    Default Re: Hi my name is John please help

    This i can't know. I suppose that when you registered with them, they must have sent you an email with details as to how you can manage your DNS. If not, connect to their website, and go to the Client Support section, and ask them how you do it or ask them to do it for you.
    Navaldesign
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    Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!


  21. #21
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    Default Re: Hi my name is John please help

    Ok again than you for your help

  22. #22
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    Default Re: Hi my name is John please help

    Hows it going John? Looks like your in good hands!....
    any luck so far?

  23. #23
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    Default Re: Hi my name is John please help

    Yea we are getting some where slowly, i started builder my web site on blue voda, however i bought my domian at aust domian and then realised i can not do that so my domian is still under them. I thought i had some computer skills before i started doing this, how wrong i was.

  24. #24
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    Default Re: Hi my name is John please help

    Oh chin up my newly found friend! Navel will get you computer **** real soon!....lol....Just relax and follow directions closely and dont get discouraged. All problems can be solved! time and patience.

  25. #25
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    Default Re: Hi my name is John please help

    Yea true i do seem to be getting some where i also have the guys form vodahost help desk helping as well.

  26. #26
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    Default Re: Hi my name is John please help

    Your on the right path John...good job!

  27. #27
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    Default Re: Hi my name is John please help

    Try to simply connect with BlueFTP and see what happens. From that point on we can tell if it is a problem on your side (most probably).
    Navaldesign
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  28. #28
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    Default Re: Hi my name is John please help

    Sorry what do you mean connect with only blueFTP

  29. #29
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    Default Re: Hi my name is John please help

    Hi i think i worked it out and published the index page then when i go on and look the page up it comes out as a blank page

  30. #30
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    Default Re: Hi my name is John please help

    Means to simply connect with the FTR manager (from BV, Tools, FTP Manager, Connect. Provide your username and password) . Please also post here your URL so we can have a look
    Navaldesign
    Logger Lite: Low Cost, Customizable, multifeatured Login script
    Instant Download Cart: a Powerfull, Customized, in site, DB driven, e-products Cart
    DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
    Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!


  31. #31
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    Default Re: Hi my name is John please help

    url is exoticprincessjewellery.com thanks

  32. #32
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    Default Re: Hi my name is John please help

    ok yea i have connected through FTP

  33. #33
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    Default Re: Hi my name is John please help

    Quote Originally Posted by John Bambach
    ok yea i have connected through FTP
    Ok, now please try to publish again. Make sure you have the same settings in your publish dialog box, as in your BlueFTP
    Navaldesign
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    DBTechnosystems.com Forms, Databases, Shopping Carts, Instant Download Carts, Loggin Systems and more....
    Advanced BlueVoda Form Processor : No coding form processor! Just install and use! Now with built in CAPTCHA!


  34. #34
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    Default Re: Hi my name is John please help

    Hi yea as far as i can tell they are the same setting but i still get the same error code 12003

  35. #35
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    Default Re: Hi my name is John please help

    still no luck any other ideas that my help

  36. #36
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    Default Re: Hi my name is John please help

    Its your firewall or anti virus, your computer might have multiple firewalls that you are not aware of, one the two is probably blocking you.

    Are you on a wireless or proxy IP?

    Your modem also might have its own firewall.

    VodaHost

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  37. #37
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    Default Re: Hi my name is John please help

    Ok thanks,
    i have diabled the norton and added blue voda to it i have done the same with the window firewall, but i don't know about the modem where do i look to find out if the modem has a firewall

  38. #38
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    Default Re: Hi my name is John please help

    Hi, yea i found the modem fire wall it was allready disabled on proxy

  39. #39
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    Default Re: Hi my name is John please help

    Is your issue resolved????

    VodaHost

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    291916438 / Australia

    ------------------------

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    Reseller Hosting - Start your own web hosting business.

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  40. #40
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