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Thread: Transferring Verification E-Mail
      
   

  1. #1
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    Question Transferring Verification E-Mail

    Did anyone have trouble receiving the verification e-mail to transfer their domain? I have made sure that I am the admin contact, the e-mail address is correct, all spam blockers have been turned off, it is unlocked. Any suggestions?

  2. #2
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    Default Re: Transferring Verification E-Mail

    How long has it been?

    Are you transfering another domain name to Voda Host of vice versa?

    Do you already have a hosting account with BV? If so, can you sign in via voda host and check to see if it was transfered?

    Andy
    PHP- is a blast!

  3. #3
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    Aug 2006
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    Default Re: Transferring Verification E-Mail

    Thank you Andy. I have been trying to get it transferred since Sept. 17. The problem is that I am not receiving the verification e-mail that BV is sending. They tell me that it cannot transfer until I acknowledge the e-mail. I have talked with my phone company, the registrar that I purchased the domain name from and both say there is no reason that I cannot receive it. I have also been in constant contact with the BV Help Desk and they do not see why I am not receiving it. I will see if I can figure out how to check as you say. Marleen

  4. #4
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    Default Re: Transferring Verification E-Mail

    Can you send BV an e-mail from your account? IF so, then they could reply and see if it gets through? At least if you send one of the support crew an e-mail, that is one step to diagnos the problem.

    IF you haven't already sent them an e-mail- contact support and see if they will do this for you.

    Andy
    PHP- is a blast!

  5. #5
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    Default Re: Transferring Verification E-Mail

    The BV Help Desk and I have sent back and forth many many e-mails. Probably almost 50. And everyone gets through. I guess I am wondering what makes the verification e-mail so different that it could not get through? I also receive e-mails from all over the country and I have never had anyone tell me this. The verification e-mails from BV must be going somewhere but we just can't figure out where.

  6. #6
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    Default Re: Transferring Verification E-Mail

    Surely they will find a work around for this.

    Good luck.

    Andy
    PHP- is a blast!

  7. #7
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    Default Re: Transferring Verification E-Mail

    The transfer email is not from us, it is from enom, enom is the largest domain transfer and domain storage companies in the world. They handle over 10,000 transfers per day for almost every web hosting company on the planet. The entire proccess is fully automated. Please make sure you are listed as the domain administrator and check your bulk mail and spam folders.

    VodaHost

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  8. #8
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    Default Re: Transferring Verification E-Mail

    Could you please give me your domian name here so I can dig deeper....

    There is always a solution....

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

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  9. #9
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    Default Re: Transferring Verification E-Mail

    Thank you thank you thank you. The domain is edgerydoo.com . I also own .net and .org but I was only transferring .com at this time to try not to confuse things. I am listed as the admin, it is unlocked and all of the spam blockers have been turned off. The support ticket is AGX-939593 and transfer order (new one) is 32917688. The last message from the Help Center was that they were asking if the verification e-mail could be sent SMTP. Can you tell me what makes this verification e-mail so unique from others? Marleen

  10. #10
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    Default Re: Transferring Verification E-Mail

    *****- you'da man!
    PHP- is a blast!

  11. #11
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    Default Re: Transferring Verification E-Mail

    Click the below, is the email address in the admnistrative contact

    1) Your email.
    2) A live functioning email account.

    http://whois.domaintools.com/edgerydoo.com

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

    Top 3 Best Sellers

    Web Hosting - Unlimited disk space & bandwidth.

    Reseller Hosting - Start your own web hosting business.

    Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)



  12. #12
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    Default Re: Transferring Verification E-Mail

    Yes. That is the address and it is functioning. Marleen

  13. #13
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    Aug 2006
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    Default Re: Transferring Verification E-Mail

    Any ideas why I cannot receive the verification e-mail? I have received e-mail at the address from both BV and Ipower. Baffled. Hopefully once this gets fixed it will be smooth sailing from here on. Thank you.

  14. #14
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    Default Re: Transferring Verification E-Mail

    No idea... besides that you are receving it and is being filtered into your bulk mail or spam folder, please check again very carefully.

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

    Top 3 Best Sellers

    Web Hosting - Unlimited disk space & bandwidth.

    Reseller Hosting - Start your own web hosting business.

    Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)



  15. #15
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    Default Re: Transferring Verification E-Mail

    Don't some email programs have settings to automatically delete suspected spam?

    Andy
    PHP- is a blast!

  16. #16
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    Default Re: Transferring Verification E-Mail

    I have turned off all of the spam blockers and detectors from BellSouth and any others that we had on the computer. I even removed SpyBot just in case it was causing the problem. The address (edgerydoo@bellsouth.net) has received e-mails from both BV and Ipower. One thing that I do through our charity is get a handmade blanket to every child that has lost a parent or sibling in the war. In this effort, I write and receive numerous e-mails all over the US everyday and I have never had one Church, Funeral Home, High School or parent tell me that they have had trouble sending to me. Most of this effort is tracked using my BellSouth e-mail. I just know that somehow this will be resolved, I am just not sure how. It makes sense that it is on my computer but where and why I just don't know. Thank you for trying to help. If you have any suggestions on a next step I would welcome them openly. I have my site all designed in BV and I am so anxious to see it published. Marleen

  17. #17
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    Default Re: Transferring Verification E-Mail

    Not meaning to take over Marleen's thread, but I had the same problem. Did everything I was suppose to and never received the verification email. Voda support said to cancel my transfer and try again. I cancelled it, but haven't tried it again. That was about 1 month ago. But just to let ***** know, that I had the same exact problem. Did just about everything Marleen did! So Marleen...your not alone. I just redirected for now.
    Cindy Smentowski

  18. #18
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    Aug 2006
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    Default Re: Transferring Verification E-Mail

    Thank you so much Cindy. I was truly beginning to believe that it was only me. Mine is still in limbo and I just don't know why. Marleen

  19. #19
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    Default Re: Transferring Verification E-Mail

    I'm sure ***** will get back with an answer for us. I may just go ahead and try again and see what happens. I'll keep checking back! I don't think it is a BlueVoda issue, rather enom!
    Cindy Smentowski

  20. #20
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    Aug 2006
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    Default Re: Transferring Verification E-Mail

    One suggestion that I received last week was to get a hotmail e-mail. I did get one on Friday and I have gone into the Admin and changed the e-mail address to the hotmail one. So far, nothing. Tuesday will be one month since I started trying to get it transferred. Hopefully they will get us both up and running shortly.

  21. #21
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    Aug 2006
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    Default Re: Transferring Verification E-Mail

    IT WORKED. This morning the verification e-mail was at the hotmail account. Thank you, thank you. Marleen

  22. #22
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    Default Re: Transferring Verification E-Mail

    Marleen: See, I knew ***** would take care of it!! He is such a champion!! Now maybe I'll go and try my transfer again! I'm glad you got yours and have fun with building!
    Cindy Smentowski

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