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Thread: eNewsletter Error in soho
      
   

  1. #1
    Join Date
    Dec 2006
    Posts
    12

    Default eNewsletter Error in soho

    When I preview my eNewsletter I get this error:
    Not Acceptable

    An appropriate representation of the requested resource /index.php could not be found on this server.


    My domain is vegascasinocollectibles.com

    Does anyone have any ideas on what the issue is. If I send the email it is blank and two of the same email arrive.

    Thank you

  2. #2
    Join Date
    Apr 2006
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    X marks the spot
    Posts
    8,332

    Default Re: eNewsletter Error in soho

    Ray,

    Did you ask about this on the soho forum? I havent had time to do newsletters with the season and all..and havent tried SOHO's version of it...Sorry

    Karen

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  3. #3
    Join Date
    Dec 2006
    Posts
    5

    Default Re: eNewsletter Error in soho

    I did a google search on that error and it looks like it has something to do with mod_security. Not sure exactly how to fix it but there is a suggestion in a forum post I found here and another I found here. Hope this helps! If you find a solution to the error, post the fix here so that I can add it to our knowledge base and perhaps find a way to fix the issue within Soholaunch.

  4. #4
    Join Date
    Dec 2006
    Posts
    12

    Default Re: eNewsletter Error in soho

    I don't have either of the files on my site that are mentioned in the other threads.

  5. #5
    Join Date
    Dec 2006
    Posts
    5

    Default Re: eNewsletter Error in soho

    You will need to create the .htaccess file. I am no expert on .htaccess so you should speak with your host about what to include in the file.

  6. #6
    Join Date
    Dec 2006
    Posts
    12

    Default Re: eNewsletter Error in soho

    Creating a .htaccess file and putting the following text into the doc worked.

    <IfModule mod_security.c>
    SecFilterEngine Off
    SecFilterScanPOST Off
    </IfModule>


    What type of security risk is this?
    I am get two emails when I send the newsletter. Any ideas on how to fix that?

    Thank you for your help.

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