inventory in soho shopping cart

[cabbott]

When I add a product to shopping cart and there is only one and I put in the inventory count only one and someone buys it it still shows up in my web site so someone else can buy it again. How do I stop this from happing? I hope you can understand what I am saying?

[Karen Mac]

Well my question is.. how do you know this is happening without processing the order? How are you testing that theory?

Karen

[cabbott]

I went into my site and purshased the item myself.

[Karen Mac]

ok.. how are you purchasing? how is it completing the order? Whats the order status? Does it change when you COMPLETE the order?

Karen

[Vegas Ray]

Edit the item.
Go to the advanced tab.
Under "When customers add this product to their cart, require Form Data from:" make sure "per qty" is selected.

Another thing it could be is if you are paying by check or money it will not decrease.

Hope this helps.
www.vegascasinocollectibles.com

[Karen Mac]

OR paypal. As it doesnt complete the order because you have to wait for the money to clear.

Karen

[cabbott]

Thank you all for your help. Yes I am having them pay with check or money order and I am using paypall. Is there anything thing I can do so that only one customer can buy the product. Help

[Vegas Ray]

Below is what I was told on the Soholaunch forum site when I asked about the issue. My solution was to stop accepting checks and money orders.

"I understand this is deliberate when using the check money order option. I had my hosting company modify the code so as the inventory amount decrease using this option.

Details are on the bugz site... ID 0000541"


www.vegascasinocollectibles.com

[cabbott]

Thank you Vegus Ray for your help, so what you are telling me is I can not use checks or money orders on my site, my hosting site is voda host. I wish they would tell you these things before you go to all the effort of setting up your site and then find this out.

[Karen Mac]

No you can use them.. just as soon as you get the order go change the amount available or change the code or have it done.

Karen

[cabbott]

Thank you Karen, but how will this stop 2 people from buying the same item if I do not catch the order right away and what do you mean by or have it done? Sorry but I am such a dunce to this first web site no experience in this.

[Vegas Ray]

This is what the solution reports on the bugz site:

"Add the following code to pgm-payment_gateway.php in the check/money order loop to decrease inventory on purchase.(around line 1740)

# Count down the inventory for all products ordered
include("pgm-inventory.php");

As for adding the inventory back you would need to modify view_invoice.php in the $cancel_order != "" loop to increment the inventory back."

I don't know if it works or not. I never tried it. Also this was posted on their site back in July 2006 so the line # in step 1 could be very different now. Bugz is a good site to find fixes and to report issue. I would recommend the site if you want to look at bug reports and fixes.

Ray

[cabbott]

Thank you again for all your help Vegus Ray but I am a dunce when it comes to what you are telling me what to do here. I know how to do a few things but not how to do this.