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Thread: unrouteable mail domain
      
   

  1. #1
    Join Date
    Sep 2005
    Location
    New Zealand
    Posts
    12

    Question unrouteable mail domain

    Can some please help urgently
    I changed to Voda from another hosting company since then I get these bounced emails saying "unrouteable mail domain" when someone sends a email to a freind from my site or using the fillout forms I am using php files to process the form delivery
    how do I configure the mail to send out confirmation and activation email etc from my web site so the client get there mail from my site.
    this was working fine before I changed
    Is there something in the cpanel I can ajust, I have been through it all but nothing seems to work
    I have setup all my email accounts with outlook etc and I recieve emails fine went sent manually from another email client program but not from my website
    The delivery program needs to route the mail to them from my site using my email address

  2. #2
    Join Date
    Sep 2005
    Location
    New Zealand
    Posts
    12

    Default

    Voda needs to relay the messages on to my clients how do I get this to work, as the php scripts are pre written and worked fine on the old server I have checked my config file and I have the right email address entered in to it, I have no idea as to why this is happening. the contact us form works great, I just tried to email from my admin area to all the clients and they all got bounced back to me ??? Do I need a .htaccess file with the right syntax entered??

  3. #3
    Join Date
    May 2005
    Location
    Wilmington, Delaware
    Posts
    513

    Default

    OK.....Just so I understand, you are saying that....

    1) You hava created a webs form on your website.
    2) The form submits but you do not receive the results of this form.

    Is the above correct? if no please expalin more clearly.

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  4. #4
    Join Date
    Sep 2005
    Location
    New Zealand
    Posts
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    Default

    Ok, The forms submit ok for a direct contact to me and I receive it fine, but when someone emails a friend about a listing from the site they get bounce with the following, hope this make more sense


    Return-Path: <>
    Received: from sf1289-rme.xtra.co.nz ([210.86.15.140])
    by avmta3-rme.xtra.co.nz with ESMTP
    id <20051102062053.UQRV670.avmta3-rme.xtra.co.nz@sf1289-rme.xtra.co.nz>
    for <nightswan@xtra.co.nz>; Wed, 2 Nov 2005 19:20:53 +1300
    Received: from voda3.vodahost.com ([70.86.138.226])
    by sf1289-rme.xtra.co.nz with ESMTP
    id <20051102062052.RWIE9772.sf1289-rme.xtra.co.nz@voda3.vodahost.com>
    for <nightswan@xtra.co.nz>; Wed, 2 Nov 2005 19:20:52 +1300
    Received: from mailnull by voda3.vodahost.com with local (Exim 4.52)
    id 1EXBzR-00075e-1r
    for nightswan@xtra.co.nz; Wed, 02 Nov 2005 00:20:53 -0600
    X-Failed-Recipients: circuit7@xtra.co.nz
    Auto-Submitted: auto-generated
    From: Mail Delivery System <Mailer-Daemon@voda3.vodahost.com>
    To: nightswan@xtra.co.nz
    Subject: Mail delivery failed: returning message to sender
    Message-Id: <E1EXBzR-00075e-1r@voda3.vodahost.com>
    Date: Wed, 02 Nov 2005 00:20:53 -0600
    X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
    X-AntiAbuse: Primary Hostname - voda3.vodahost.com
    X-AntiAbuse: Original Domain - xtra.co.nz
    X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]
    X-AntiAbuse: Sender Address Domain -
    X-Source:
    X-Source-Args:
    X-Source-Dir:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    circuit7@xtra.co.nz
    unrouteable mail domain "xtra.co.nz"

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <nightswan@xtra.co.nz>
    Received: from nobody by voda3.vodahost.com with local (Exim 4.52)
    id 1EXBzQ-00075Y-UY; Wed, 02 Nov 2005 00:20:52 -0600
    To: circuit7@xtra.co.nz
    Subject: Check out this Auction
    Date: Wed, 2 Nov 2005 00:20:52 -0600
    From: nightswan@xtra.co.nz <nightswan@xtra.co.nz>
    Reply-to: nightswan@xtra.co.nz
    Message-ID: <b20f2835c9adbd6795d3a5479d3addae@www.autobidz.co. nz>
    X-Priority: 3
    X-Mailer: PHPProBid [version 5.21]
    MIME-Version: 1.0
    Content-Transfer-Encoding: 7bit
    Content-Type: text/html; charset="iso-8859-1"

    <!--
    Hello Deb,

    Your friend, Admin, has sent you this auction for you to look at:

    Auction URL: http://www.autobidz.co.nz/auctiondetails.php?id=100276

    Additional comments: test
    Best regards,

    The AutoBidz Automotive Staff
    -->
    <html><body><img src="http://www.autobidz.co.nz/images/probidlogo.gif"><p><font face="Verdana, Arial, Helvetica" size="2">Hello Deb, <br> <br>Your friend, Admin, has sent you this auction for you to look at:<br> <br><a href="http://www.autobidz.co.nz/auctiondetails.php?id=100276">Click to view the auction</a><br> <br>Additional comments: test <br>Best regards, <br> <br>The AutoBidz Automotive Staff</body></html>

  5. #5
    Join Date
    May 2005
    Location
    Wilmington, Delaware
    Posts
    513

    Default

    either you did not configure it correctly or you have a bug in your script.

    VodaHost

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    02036089024 / United Kingdom
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  6. #6
    Join Date
    Sep 2005
    Location
    New Zealand
    Posts
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    Question

    Quote Originally Posted by Sarah
    either you did not configure it correctly or you have a bug in your script.
    I don't thinks so as the scripts worked fine with the last provider without this problem I enable BCC and recieved my copies of the email without any problems
    Could it be that the Voda Email server is treating the mail as SPAM

    But Voda email server is definitely not relaying the mail on to the clients or some kind of handler needs to be put in place (yes I have registered globle ON)

    There something wrong with the voda mail server or incompatibility issue because I have another subdomain and the mail scripts are not sending any mail to me at all yet I can recieve mail sent manually from a email box client no problems there also they were working fine with the last provider

    I think it also could be something in the php setting but I don't know what, any suggestion in what I can do or try from here?

    Thanks

  7. #7
    Join Date
    May 2005
    Location
    Wilmington, Delaware
    Posts
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    Default

    I dont know, everybody else mail on the server you are on works fine. It could be a incompatability issue with the script. If it was a server issue non of the mail would go through, but since you say some does and some doesn not, I would lean towards the script side. Is the liscence active?

    VodaHost

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    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

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  8. #8
    Join Date
    Sep 2005
    Location
    New Zealand
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    Exclamation I know what it is.......

    I know what it is.......

    This is a problem that many php scripts run into due to a server security issue, where the \\"nobody\\" account from apache is not allowed to send emails. this can be easily fixed if I was on dedicated server, by accessing whm and changing this setting, but I am on shared server, I need ask you can the security be changed for me in the WHM apache server panel. Then the emails will be sent just fine if it is.

  9. #9
    Join Date
    Sep 2005
    Location
    New Zealand
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    Default

    Yes I have a licence

  10. #10
    Join Date
    Sep 2005
    Location
    New Zealand
    Posts
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    Thumbs up Works Perferect Now

    I uploaded my auction site to PHP Pro Bid's web server and all the php script work fine using apache & cpanel, maybe Blue Voda needs to have in place a apache server option that could cater for online auction scripts or someother type of email forwarding system.

    Regards Karl

  11. #11
    Join Date
    Jun 2005
    Location
    Wilmington, Delaware
    Posts
    525

    Default

    PHP send mail is not activated on new accounts. You can not send mail as "nobody" Please make sure
    all your scripts run with smtp authorization and they will work fine.
    Last edited by Brad; 11-07-2005 at 01:43 AM.

    VodaHost

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    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

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  12. #12
    Join Date
    Sep 2005
    Location
    New Zealand
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    Default Re: unrouteable mail domain

    Thanks Brad for clearing that up, will I be able to have the php send mail function active for my account for the future.

    cheers

  13. #13
    Join Date
    Mar 2005
    Location
    Wilmington, Delaware USA
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    12,293

    Default Re: unrouteable mail domain

    yes

    VodaHost

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    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

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