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Thread: Can receive but not SEND mail.....please help
      
   

  1. #1
    Join Date
    Sep 2008
    Location
    Tucson, AZ
    Posts
    29

    Default Can receive but not SEND mail.....please help

    I created a website for a friend www.kissingerkennels.com Another local IT person configured his webmail. When we enter cpanel to access his mail, he gets incoming mail, but cannot send. We get the following error when we try to reply or type in the email address and send:
    There was an error sending your message: Failed to add recipient: rlferri2@cox.net [SMTP: Invalid response code received from server (code: 550, response: Verification failed for <gesbqucp@kissingerkennels.com> No Such User Here Sender verify failed)]

    Could it be the outgoing email server? He gets incomping mail so it recognizes him. I believe it was configured as mail.kissingkennels.com

    His Outlook Express will not work at all with these settings - thanks anyone and everyone.

    Robin
    Confused in Tucson

  2. #2
    Join Date
    Sep 2008
    Location
    Tucson, AZ
    Posts
    29

    Default Re: Can receive but not SEND mail.....please help

    Forgot to mention we are using "Horde". This error was also seen in Gmail as well.

  3. #3
    Join Date
    Apr 2006
    Location
    X marks the spot
    Posts
    8,332

    Default Re: Can receive but not SEND mail.....please help

    He needs to use his isp settings for outgoing. Even tho you dont really USE their server.. u got THRU their server and your ip is linked to them.. so.. as a crack down on spammers.. you have to use their email to send

    Karen

    VodaHost

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