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Thread: lost password and registered email address

  1. #1
    Join Date
    Dec 2008

    Exclamation lost password and registered email address

    HELP!!! My computer crashed, I had to reformat my harddrive, I lost all my password files. Then, I tried to reset my password on the control panel log in page, but it said the reset code is emailed to my registered email address, but I also forgot which email address registered the hosting account with.

    How can I find out my registered email address info? That's all I need, so I can get the code, and set up a new password, otherwise I can't update my pages.

  2. #2
    Join Date
    Jun 2006

    Default Re: lost password and registered email address


    Please send an email off to ..
    Please supply the following:

    1) Your full name, address and telephone number
    2) Your website url (your main domain name)
    3) Add a note about not knowing what email address you used with your user registration.

    If you identify yourself properly support will reset and resend you your password.


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