My account was suspended without notice and all my web sites and pages removed because of a terms of service violation 10a.
I got no notice about the suspenion and when I inquired I received tis email back:
"The reason your site was suspend is because it violated clause
10a of our terms of service which can be found on the below url.
Your account spiked the server at 39% of CPU usage and triggered
a fail safe auto suspend. We have 500 accounts on each server. We
can not have one account using 39% of server CPU.
Your suspension has nothing to do with bandwidth or disk space usage.
Your suspension is purely based on cpu abuse.
What EXACTLY are you doing?
What scripts are you running?"
They then closed out the ticket without restoring my sites, pages or even access to my account. What's up wih that?
I'm not running anything unusual and only am using packages I downloaded from Vodahost or Fantastico and nothing else and I have no idea why CPU usage would have spiked r why they couldn't just disable the offensive page or site..... but to take every page and site down and remove them? Seems drastic.
Has anyone else had this problem?