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Thread: error msg when installing soho to subdomain
      
   

  1. #1
    Join Date
    Nov 2007
    Posts
    11

    Default error msg when installing soho to subdomain

    I created a subdomain in which to install Soholaunch (I want to use it as the shopping cart for my BV site). I choose the subdomain, an admin username & a password. When I click install, I get this message:

    Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'fdxbeiph'@'localhost' (using password: YES) in /tmp/cpanel_phpengine.1298415517.10151gB9UcfegLp on line 1641
    Access denied for user 'fdxbeiph'@'localhost' (using password: YES)

    What do I need to do to install it?
    thanks...

  2. #2
    Join Date
    Oct 2005
    Location
    Italy
    Posts
    12,080

    Default Re: error msg when installing soho to subdomain

    This is a Database error. There is nothing you can do as the DB and relevant username / password / permissions should have been automatically created.

    Pls submit a support ticket
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