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Thread: restting account
      
   

  1. #1
    Join Date
    Jun 2008
    Posts
    7

    Question restting account

    I requested that the account be reset, which they did, all that's there is a cgi.bin file

    I did not realize that they would delete my email also. I can not get into the cpanel, emails or ftp. None of the old passwords work and I do not have emails

  2. #2
    Join Date
    Jul 2008
    Location
    Bristol UK
    Posts
    1,750

    Default Re: restting account

    Contact support again. Only they can help.
    Happy Building

    DarrenC

  3. #3
    Join Date
    Mar 2005
    Location
    Wilmington, Delaware USA
    Posts
    12,327

    Default Re: restting account

    There is no half measure in an account reset, when you request a reset, we reset everything to the factory state...this includes email, databases, log files etc... That's what a reset is...Its just like you just signed up and your getting a fresh new account.

    VodaHost

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  4. #4
    Join Date
    Jun 2008
    Posts
    7

    Default Re: restting account

    How will I get the new passwords

  5. #5
    Join Date
    Mar 2005
    Location
    Wilmington, Delaware USA
    Posts
    12,327

    Default Re: restting account

    Please check your support ticket, the new password should be included, if not..just reply and ask for it.

    VodaHost

    Your Website People!
    1-302-283-3777 North America / International
    02036089024 / United Kingdom
    291916438 / Australia

    ------------------------

    Top 3 Best Sellers

    Web Hosting - Unlimited disk space & bandwidth.

    Reseller Hosting - Start your own web hosting business.

    Search Engine & Directory Submission - 300 directories + (Google,Yahoo,Bing)



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