Hi; We have recieved several comments and questions regarding a few of the functions of the BlueVoda website builder, version 12+. These have featured in the VodaSupport help-desk requests as well as here in the VodaTalk community forum.

We've been working closely with our software developers and thoroughly conducting our own internal tests referencing the mail we have received. We have arrived at a few solutions for our customers to try.

Below you will find some troubleshooting information with regards the BlueVoda LightBox. You can find further common:

AdBanner Rotator solutions
Form Builder and Form Wizard solutions


...by clicking the links above.

BlueVoda LightBox

Common Problems: "LightBox doesn't work!", "LightBox doesn’t work when files are published!" and "Lightbox just opens images in a new Tab/Window!"

Solutions: "The BlueVoda Lightbox works correctly (and we have tested it!) however a common reason for the LightBox not launching correctly is because the use of invalid filenames. Filenames cannot have non-alpha-numberic characters, like spaces or symbols. LightBox errors are usually due to file name errors. You MUST name your web-page files and image files correctly, without any special characters. ALWAYS make sure that the names of the files that you use are valid and websafe. Always make sure that when you create a page with object and elements, that you select: "Publish all files" when it comes time to publish."

Please click the following for a video tutorial on how to display your images with the BlueVoda LightBox
Please click the following for a video tutorial on how to name your web-pages and web-files.
Please click the following for video tutorials on the BlueVoda website builder.

We're always excited about ways to improve the BlueVoda website builder and to ensure that our customers are building the very best websites on the Internet. Please do not hesitate to reply to this thread or post in the VodaTalk forum if you have any comments or questions whatsoever.