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Thread: Help needed with filezilla please!
      
   

  1. #1
    Join Date
    Feb 2007
    Location
    shropshire, England
    Posts
    180

    Default Help needed with filezilla please!

    Hi there

    I am trying to connect to filezilla to delete files from the public directory
    as I have advised to do. I am being asked for the following to enable me to
    connect to the client

    Host - Username - Password and Port

    I have tried using my website URL as the host with my c/p logins
    for the username & password and then port 21? I keep getting a
    critical error message??

    Any help appreciated as I need to delete files and hopefully some
    nasty back links that I have discovered!!

    Thanks ever so in advance

    Karen

  2. #2
    Join Date
    Mar 2005
    Location
    Wilmington, Delaware USA
    Posts
    12,326

    Default Re: Help needed with filezilla please!

    can you login to your cPanel with those credentials? try placing your IP as the hostname.

    Using your cPanel you can upload, edit, or even delete files using the File Manager tool and not have to use Filezilla at all.

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  3. #3
    Join Date
    Feb 2007
    Location
    shropshire, England
    Posts
    180

    Default Re: Help needed with filezilla please!

    I have no problem logging into the c/p with my username & p/word
    it's just not working on the filezilla client thing! Sorry which IP do I need?
    Not too sure what you mean here!

    Thanks ever so

    Best
    Karen

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