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Thread: Is there a Spam Folder if I am NOT using Spam Assassin?

  1. #1
    Join Date
    Sep 2010

    Default Is there a Spam Folder if I am NOT using Spam Assassin?

    I have been using Squirrel Mail to interface with my Vodahost-hosted e-mail for two years. I have never set up Spam Assassin or any other Spam filters. I cannot see a Spam folder in Squirrel Mail, just Inbox, Draft, Sent and Trash.

    My question is, does Vodahost have some form of default Spam filtering into a folder I cannot see or access? The reason for asking is that Microsoft insist they are sending me an e-mail about a support issue and tell me it must be going to my Spam folder if it is not reaching my Inbox. If I know Vodahost will only filter out Spam if I have set up Spam Assassin I can be confident there is some other issue but if Vodahost has some kind of default Spam filter in place I need to know where to access the e-mails concerned.



  2. #2
    Join Date
    Mar 2005
    Wilmington, Delaware USA

    Default Re: Is there a Spam Folder if I am NOT using Spam Assassin?

    Interesting issue, spam should get filtered according to user defined settings. Please click the below and submit a support ticket to our help desk and we will take a look for you.


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