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Thread: updates impossible

  1. #1
    Join Date
    Aug 2013

    Default updates impossible

    Hi everyone

    My site runs excellent, until I come to updating or adding new plug ins

    when try and update the site to 3.9.1 I get this message

    Update WordPress

    Unable to locate WordPress Root directory.
    Installation Failed

    When I try and update plug ins or try to add new plug ins I get this message

    Update Plugin

    Unable to locate WordPress Content directory(wp-content).
    Returnto Plugins page

    Please Please any one help fix my site, I am OK when things go well, but for something like this I need help

    feel free to email me a solution on


  2. #2
    Join Date
    Mar 2005
    Wilmington, Delaware USA

    Default Re: updates impossible

    Hi, you should open a support ticket so that we may look at this for you, it might be a permissions issue but we will need sensitive information to verify.


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