Hi Karen

[BOB kUMAR]

Re: Hi Karen

Hi Karen,
Well I transfered my www.newmemoryfoammattress.com to vodahost and made them change it to my main domain name from www.sareesunlimited.com. I also installed fantastico and started building my newmemoryfoammatttress.com . When ever I login, a window opens reminding I have 14 days and counting left to use free features. After 14 days it says I will loose blog manager, enewletter, shooping cart, member login, event calender, database table, backup/restore. Can you explan why?
Bob Kumar

[Karen Mac]

Re: Hi Karen

Bob

Did you install a second copy of soho? or did you move it? its not showing the license numbers correctly. Run a backup of soho. Save it on your computer via the download.

Uninstall soho via fantastico... reinstall it then run the back up.. see if that fixes it

If not.. put in a support ticket because its not reading the server license.. we will have to get into the config file and run it with the server numbers. I could do it.. but i dont have their license number.

Karen

[BOB kUMAR]

Re: Hi Karen

Hi Karen,
I could not do any of the things you told me because I went on holidays. Now all those features are lost and I put in a ticket asking themto fix it but they are telling me it can not be enabled. I really can not do much without those features. Can I unstall and reinstall fantastico to get those features back?

Bob Kumar

[Karen Mac]

Re: Hi Karen

yeah.. you should be able to.. and make sure that this copy is licensed.

Karen

[BOB kUMAR]

Re: Hi Karen

Hi,
According to Brad, he says it can not be enabled. How do I know my copy is licenced.
can you please check
Bob Kumar

[Karen Mac]

Re: Hi Karen

The copy in fantastico should be server licensed. Vodahost PAYS for this license. I think Brad is misunderstanding what you are doing.

Please dont ever post your passwords in a forum. Email me if you want me to look and reinstall it for you

Karen

[Karen Mac]

Re: Hi Karen

No ..this is NOT the licensed version. Email me your logins for cpanel etc.. Ill see what I can do to reinstall it.

Karen

[BOB kUMAR]

Re: Hi Karen

Hi Karen,
I emailed you all the particulars at contactme@kmacenterprise.com.

Bob Kumar

[Karen Mac]

Re: Hi Karen

ook.. im peeking at it here shortly... Please understand ill most likely delete what you have there.

Karen

[Karen Mac]

Re: Hi Karen

Ok.. Bob.. You have mail

Karen

[BOB kUMAR]

Re: Hi Karen

Hi,
Thanks a lot Karen. Everything is working fine now. You have been a great help.
Bob Kumar

[Karen Mac]

Re: Hi Karen

Youre Welcome. Thanks actually goes to the support team for fixing it and to General Voda.

Karen